Questions and answers

An app for Android smartphones and data collection terminals (TSD), plus an extension for 1C:Retail for Kazakhstan. Staff scan products, build documents, create products from the National Catalogue of Goods and view reports — all directly in your 1C.

1C:Retail for Kazakhstan, editions 2.2 and 2.3, on platform 8.3.27 or newer. PROF edition only (the extension does not run on the basic edition). 1C:Retail 3.0, Trade Management 3.0, Accounting 3.0 and Small Business (UNF) 3.0 for Kazakhstan and 1C:Fresh are coming soon.

No. Any Android 8+ smartphone will do — the camera does the scanning. A terminal or Bluetooth scanner helps if you scan a lot.

Yes, with no time limit: the employee stays signed in. The catalogue, prices, stock and 6 months of report data are on the phone; documents and new products wait in a queue and reach 1C on their own.

Download the installer, choose the 1C database and enter the administrator login and password — it sets up the extension and publishes the database on your local network. Then run the setup wizard in 1C and scan a QR code with the phone.

The new product wizard and the product card have a «Заполнить по НКТ» (Fill from catalogue) button: the app searches nct.gov.kz and nationalcatalog.kz by barcode or name and fills in the code, name, brand and description.

Three plans: Start — 8 900 ₸ a month: 2 devices, 1 database; Optimal — 19 900 ₸ a month: 5 devices, 2 databases; Extended — 39 900 ₸ a month: 10 devices, 5 databases. A year costs the same as 10 months, 14 days free, unlimited staff. A calculator and comparison are on the Pricing page.

No. TSD Expert installs as an extension — the configuration stays standard.

Your data stays in your 1C; the phone works with it over the local network. 1C passwords never reach the phone; staff sign in with a PIN, and access can be revoked in 1C.

Coming soon: marking (Tañba) will be included at no extra cost in the Optimal and Extended plans. No dates promised, no prepayment.

Coming soon. Today — Android 8+ phones and terminals.

Yes. Since version 1.7, labels and price tags with barcodes print straight from the phone: TSPL, ZPL and CPCL label printers over Wi-Fi or Bluetooth, and 58/80 mm receipt printers. The roll size and printer are chosen in Print settings. Invoices and quotes come out as PDF.

Run the TSD Expert installer on the computer with 1C, choose the database and enter the 1C administrator login. The setup wizard in 1C then shows a QR code — scan it with the app on the terminal.

Any Android 8+ terminal with a built-in scanner in keyboard mode. A regular smartphone works too — the camera does the scanning.

An NTIN is a permanent product code in Kazakhstan’s National Catalogue of Goods. TSD Expert finds the card in the catalogue by barcode or name and transfers the code to 1C.

In the new product wizard or the product card, tap «Заполнить по НКТ» (Fill from catalogue), choose a card and tick the fields — the code, name, brand and description go to 1C.

Yes. In TSD Expert, the “Stock count” document is filled by scanning and goes to 1C as a “Goods recount”. Several employees can count in parallel, each in their own zone.

Yes: you see stock for each warehouse, choose the warehouse in documents, and the access profile sets which warehouses each employee sees.

Start — 2, Optimal — 5 (one more costs 4 500 ₸ a month), Extended — 10 (one more costs 3 500 ₸). From 30 devices — a custom offer. If there is no free seat, a new device will connect but won’t start working until an administrator frees a seat in 1C or you move to a higher plan.

The website is in Russian, Kazakh and English. The app interface is in Russian for now; Kazakh is planned.

In order: the phone and the 1C computer are on the same Wi-Fi network; the 1C address in the app matches the publication address (it changes after switching Wi-Fi); the web server service is running; the 1C user has the TSD roles; the phone’s date and time are correct. If all is fine and there is still no connection, send the app log to support.

Yes. Payment by QR or transfer is a cashless settlement with the buyer, and the receipt is issued the same way as for a card: choose the “cashless” payment type in 1C and the receipt goes to the OFD.

The rate comes from the item card and the organisation settings in 1C. From 01.01.2026 VAT payers use 16 % (or reduced rates by list); for non-payers VAT is not shown on the receipt. After a rate change check the item cards and print a test receipt.

Start covers the warehouse, National Catalogue search, a photo catalogue and offline work on 2 devices in one store. Optimal gives 5 devices, 2 databases and any number of stores, and adds sales from the phone (orders, invoices, quotes) and 12 reports; product marking, National Catalogue requests and sales reps will be added once released. Extended gives 10 devices, 5 databases, priority support and turnkey setup; delivery drivers, maps and cloud connection once released.

A phone or terminal connected by QR code. A whole shift works on one device: each person signs in with their own PIN, and there is no limit on staff. Signing out, turning the device off or working offline does not free a seat. If a terminal breaks, an administrator clicks «Снять лицензию» (Remove license) in 1C and the seat moves to the new device for free.

In Optimal, each extra device is 4 500 ₸ a month; in Extended, 3 500 ₸. Start has no add-ons: a third device, a second database or a second store means moving to Optimal. From 30 devices or 6 databases — a custom offer. For now, add-ons are arranged by a manager — just message us.

Up — any day: you only pay the difference for the remaining days, and your devices, staff and settings stay. Down — from the start of the next period, as long as your devices and databases fit the new plan’s limits.

The module is still being built. Once released, it is included at no extra cost in the plans where it is marked. We don’t take money in advance and don’t promise dates. In Optimal, cloud connection will be a paid option at 4 900 ₸ a month after release.

Yes, you need 1C PROF: the extension doesn’t run on the basic edition. 1C client licenses and ITS are required under your 1C agreement — as for any product that works with 1C; they are not included in our prices. You also need a PC or server with 1C and web publishing that stays on — the installer sets up the publishing.

Coming soon. Today TSD Expert works with 1C on your own PC or server.

Leave a request or write in the chat — we’ll send an invoice for the plan you choose, payable by bank transfer. Invoices and online payment in your account are coming soon.

14 days of the full Optimal plan, up to 5 devices; 30 days if you are switching from another app. Then you choose a plan — your settings and your data in 1C stay. If you choose Start, free up extra devices with the «Снять лицензию» (Remove license) button.

Everything works for 7 days. From day 8, new operations aren’t accepted, but we don’t touch your 1C data or the phone queue, and we keep your seats for 90 days.

No. Any Android 8+ smartphone will do — the camera does the scanning. A terminal or Bluetooth scanner speeds things up if you scan a lot.

EAN-13, EAN-8, UPC, Code128, Code39, ITF-14 and DataMatrix. QR codes are used to connect the phone to 1C.

No. Prices come from 1C with their history and are set in 1C as usual.

In your 1C, in the product card. Offline, the photo waits in the queue and goes out on its own.

From the public portals of Kazakhstan’s National Catalogue of Goods: nct.gov.kz and nationalcatalog.kz. The phone queries them directly.

The app shows every card it finds with its status (active or deactivated), and you pick the right one.

It’s up to your 1C settings: manually by an administrator, straight into the source document, or “create and post” in one go. By default, the document waits to be loaded.

Warehouse documents work and have been tested on test databases; the label stays until checks with our first customers are complete.

The invoice is built from a customer order, and the order goes to 1C as a “Customer order”. The PDF is generated on the phone.

Not yet: invoices and quotes come without a logo, stamp or signature.

Not for the exchange: the phone and 1C talk over your local network. Internet is needed for the license check and catalogue search.

Out of the box, only within the local network. Your administrator can set up external access separately.

Only employees whose access profile includes the reports permission.

From your 1C: sales, cost, stock and prices. The phone keeps a 6-month copy for offline work.

No. The phone connects by QR code, and employees sign in with their own PIN.

Yes: price types and price permissions are set in the access profile.